Why We Don't Hand Out Discount Codes (Randomly)

At Kiwi Canine, we know many customers seek discount codes when shopping online, but we aim to provide value in ways beyond price reductions. This helps us maintain the quality of our products and services, while building long-term customer loyalty.

As a small business, every sale matters. Blanket discount codes can erode profit margins, making it harder to cover costs and reinvest.

Constant discounts can lower the perceived value of our products. If customers expect discounts all the time, they may wait for sales, which can harm the long-term perception of our brand. We prefer to focus on value, not just price.

We prioritise long-term relationships over one-time sales. Instead of random discounts, we reward loyal customers who show a genuine interest in our products, ensuring we can continue to offer the quality you expect. Check out our Pupscription Card loyalty program, offering discounts for continued support.

By not offering random discounts, we also encourage customers to make purchases based on genuine interest in our products, leading to more intentional decisions and reducing buyer’s remorse.

We want customers to return because they love our products, not because of a discount. By focusing on quality, curated service, and personalised attention, we ensure our business remains sustainable.

In a world of price wars, we stand out for our product quality, customer service, and ethical practices. Constant discounts can lead to a "race to the bottom," and we prefer to build lasting relationships based on values instead while still offering very reasonable prices!

Instead of offering random discounts, we donate to local rescue organisations and offer donation schemes for them.

We’re committed to offering more than just products – we provide expert advice, tailored recommendations, and educational resources to help improve your dog’s well-being. This personalised support is part of what sets us apart.

While we don't hand out random discount codes, we occasionally create special offers that we know will resonate with our customers. Stay updated by following us on social media and subscribing to our newsletter for exclusive deals - except before Christmas we email max. once a month. :)

As a token of our appreciation, we include a special thank-you gift with your first order - so be sure not to miss the flyer in your package!
We also reward ethical dog professionals who are part of organisations like APTNZ, CANZ, or IAABC, offering them special discounts for their dedication to your dog’s emotional well-being and giving them codes to share with you for a discount as well for your support of an ethical professional, so if your trainer doesn't have a code for you yet, let them know they can get one! :)

Thank you for supporting our small business and understanding our approach. We are very proud of the store we have built and look forward to serving you and your dog for many years to come!